Lakshmi Mukherjee

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Marketing (Eloqua) · Support Analyst (AMS) · Techno-functional

Ahmedabad, IndiaAssociateIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen

Open to working in Ahmedabad

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Marketing (Eloqua). Delivered support and enhancement work across logistics clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

₹4 LPA

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 60 days
Notice period: Serving notice
Works: Onsite
Open to: Contract to hire, Part time, Permanent
Location: Ahmedabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 2 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A global auto-components manufacturer · via Northwyn Analytics

Support / AMS of Oracle Fusion CX for a global auto-components manufacturer, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Marketing (Eloqua)Subscription ManagementPartner Relationship Management

Mar 2026 – Jul 2026 · 5 mo · Ahmedabad · Manufacturing

Support Analyst (AMS)Migration

A state power-distribution utility · via Northwyn Analytics

Migration of Oracle Fusion CX for a state power-distribution utility, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Marketing (Eloqua)Subscription ManagementPartner Relationship Management

May 2025 – Jul 2025 · 3 mo · Ahmedabad · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder StudioExcelOTBI

MODULES

Field ServiceSupportedMarketing (Eloqua)ConfiguredSubscription ManagementConfiguredPartner Relationship ManagementSupportedB2B CommerceConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

GujaratiConversationalEnglishProfessional

ALSO WORKED ON

Microsoft Dynamics

Education

PG · Computer Applications

IIM Ahmedabad · 2022 · Correspondence

AvailabilityIn 60 days

Notice periodServing notice

Rate₹4 LPA