Lakshmi Kumar

Support Analyst (AMS) | Oracle Fusion CX | Sales · CPQ · Live Experience · Support Analyst (AMS) · Techno-functional

Dubai, United Arab EmiratesAssociateGST (UTC+4)Contract to hireWork permit held

Open to working in Remote · Dubai · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Sales, CPQ, Live Experience. Delivered support and enhancement work across public sector clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

AED 1,67,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 30 days
Notice period: 30 days
Works: Onsite
Open to: Contract to hire
Location: Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A Big-Four advisory practice · via Ledgerkraft Consulting

Implementation of Oracle Fusion CX for a Big-Four advisory practice, covering Sales, CPQ, Live Experience. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

SalesCPQLive Experience

Apr 2026 – Sep 2026 · 6 mo · Dubai · Professional Services

Support Analyst (AMS)Rollout

A broadcast and streaming network

Rollout of Oracle Fusion CX for a broadcast and streaming network, covering Sales, CPQ, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesCPQLive Experience

May 2025 – Jul 2025 · 3 mo · Dubai · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIsGroovyRedwood UX

MODULES

SalesConfiguredServiceConfiguredCPQSupportedField ServiceSupportedLive ExperienceConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

HealthcarePublic Sector

LANGUAGES

HindiNativeEnglishNative

Credentials

1Z0-1054Reference verified

Education

PG · Business Administration

University of Mumbai · 2024 · Full-time

AvailabilityIn 30 days

Notice period30 days

RateAED 1,67,000 / yr