Lakshmi Krishnan

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Dallas, United StatesAssociateCST (UTC-6)PermanentWork permit held

Open to working in Dallas · Remote · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across telecom clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Support Analyst (AMS)
Availability: Available now
Notice period: Immediate
Works: From home
Open to: Permanent
Location: Dallas, United States · CST (UTC-6)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A Gulf-based retail bank · via Quillfield Partners

Implementation of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2026 – Dec 2026 · 12 mo · Dallas · Banking & Financial Services

Support Analyst (AMS)Migration

A government transport undertaking · via Northwyn Analytics

Migration of Oracle NetSuite CX for a government transport undertaking, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Nov 2025 · 7 mo · Dallas · Public Sector

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMConfiguredSuiteCommerceSupported

PILLARS

INDUSTRIES

AutomotiveTelecom

LANGUAGES

EnglishProfessionalTeluguNative

Education

Doctorate · Computer Applications

Visvesvaraya Technological University · 2026 · Full-time

AvailabilityAvailable now

Notice periodImmediate

RateOn request