Lakshmi Kamath

Support Analyst (AMS) | Oracle EBS CX | Field Service · Service Contracts · Support Analyst (AMS) · Techno-functional

Toronto, CanadaAssociateEST (UTC-5)Contract to hire · Part time · PermanentPermanent resident

Open to working in Toronto

Support Analyst (AMS) with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered support and enhancement work across construction & engineering clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

CAD 97,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 60 days
Notice period: Serving notice
Works: Onsite
Open to: Contract to hire, Part time, Permanent
Location: Toronto, Canada · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A top-10 Indian pharma company · via Sarvat ERP Solutions

Support / AMS of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS Service Contracts

Jun 2026 – Jun 2026 · 1 mo · Toronto · Pharma & Life Sciences

Support Analyst (AMS)Rollout

A third-party logistics provider

Rollout of Oracle EBS CX for a third-party logistics provider, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS Service Contracts

May 2025 – Oct 2025 · 6 mo · Toronto · Logistics

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

BI PublisherOAFADFdi

MODULES

EBS Field ServiceSupportedEBS Service ContractsConfigured

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Construction & EngineeringNon-profit

LANGUAGES

EnglishNativePunjabiNative

Education

PG · Computer Applications

Anna University · 2024 · Full-time

AvailabilityIn 60 days

Notice periodServing notice

RateCAD 97,000 / yr