Lakshmi Garcia

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional

Gurugram, IndiaSeniorIST (UTC+5:30)PermanentCitizen

Open to working in Remote · Gurugram · will relocate

Techno-Functional Lead with 10 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

₹8,44,000 / yr

annual

Seniority: Senior · Techno-Functional Lead
Availability: Available now
Notice period: Immediate
Works: Onsite
Open to: Permanent
Location: Gurugram, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

An international development NGO · via Brightmoor Advisory

Implementation of Oracle Fusion CX for an international development NGO, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Apr 2024 – Oct 2026 · 31 mo · Gurugram · Non-profit

Techno-Functional LeadRollout

An international development NGO

Rollout of Oracle Fusion CX for an international development NGO, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

May 2021 – Jun 2023 · 26 mo · Gurugram · Non-profit

Techno-Functional LeadSupport / AMS

An international development NGO · via Aurenza Global Services

Support / AMS of Oracle Fusion CX for an international development NGO, covering Incentive Compensation, B2C Service, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Jun 2018 – Sep 2020 · 28 mo · Gurugram · Non-profit

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcelOTBI

MODULES

Customer Data ManagementImplementedIntelligent AdvisorLedLoyaltyImplementedIncentive CompensationImplementedKnowledge ManagementLedB2C ServiceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

HindiNativeEnglishNative

Credentials

1Z0-1054Document verified

Education

PG · Commerce

SRM Institute of Science and Technology · 2016 · Full-time

AvailabilityAvailable now

Notice periodImmediate

Rate₹8,44,000 / yr