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Lakshmi Garcia

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Techno-Functional Lead · Techno-functional
London, United KingdomLeadGMT/BSTPart time · PermanentPermanent resident
Open to working in London
Techno-Functional Lead with 17 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across public sector clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
17
years in Oracle
—
years in total
3
projects
GBP 1,23,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 60 days
Notice period
30 days
Works
Onsite
Open to
Part time, Permanent
Location
London, United Kingdom · GMT/BST
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A global auto-components manufacturer · via Ledgerkraft Consulting
Migration of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2022 – Sep 2026 · 56 mo · London · Manufacturing
Techno-Functional LeadRollout
A state power-distribution utility
Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
May 2017 – Jun 2021 · 50 mo · London · Energy & Utilities
Techno-Functional LeadMigration
A government transport undertaking · via Brightmoor Advisory
Migration of Oracle EBS CX for a government transport undertaking, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2012 – Oct 2016 · 57 mo · London · Public Sector

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & ReportsODI
MODULES
EBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
HindiNativeEnglishNative

Credentials

1Z0-1054Reference verified

Education

PG · Business Administration
Savitribai Phule Pune University · 2010 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateGBP 1,23,000 / yr