Lakshmi Gandhi

Support Analyst (AMS) | Oracle Fusion CX | Marketing (Eloqua) · Field Service · B2B Commerce · Support Analyst (AMS) · Techno-functional

Riyadh, Saudi ArabiaAssociateAST (UTC+3)Advisory · Contract · Part timeWork permit held

Open to working in Riyadh

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Marketing (Eloqua), Field Service, B2B Commerce. Delivered support and enhancement work across real estate clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

USD 89,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Not looking
Notice period: 30 days
Works: Onsite
Open to: Advisory, Contract, Part time
Location: Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A hotel and resorts group · via Brightmoor Advisory

Support / AMS of Oracle Fusion CX for a hotel and resorts group, covering Marketing (Eloqua), Field Service, B2B Commerce. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)B2B Commerce

Jun 2026 – Sep 2026 · 4 mo · Riyadh · Hospitality & Travel

Support Analyst (AMS)Rollout

A Gulf-based retail bank

Rollout of Oracle Fusion CX for a Gulf-based retail bank, covering Marketing (Eloqua), Field Service, B2B Commerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)B2B Commerce

May 2025 – Oct 2025 · 6 mo · Riyadh · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder StudioExcel

MODULES

Field ServiceConfiguredMarketing (Eloqua)SupportedB2B CommerceSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

EnglishNativeArabicNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Business Administration

University of Calcutta · 2026 · Full-time

AvailabilityNot looking

Notice period30 days

RateUSD 89,000 / yr