Lakshmi D'Souza

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Johannesburg, South AfricaConsultantSAST (UTC+2)Part time · PermanentCitizen

Open to working in Johannesburg

Techno-Functional Lead with 6 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across pharma & life sciences clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Consultant · Techno-Functional Lead
Availability: In 60 days
Notice period: 30 days
Works: From home
Open to: Part time, Permanent
Location: Johannesburg, South Africa · SAST (UTC+2)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration

A national FMCG company · via Tessaline Systems

Migration of Oracle NetSuite CX for a national FMCG company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Dec 2026 · 20 mo · Johannesburg · Retail & CPG

Techno-Functional LeadMigration

An agri-commodities exporter · via Orvane Consulting

Migration of Oracle NetSuite CX for an agri-commodities exporter, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2023 – Dec 2024 · 20 mo · Johannesburg · Agriculture & Food

Techno-Functional LeadMigration

A listed IT services company · via Northwyn Analytics

Migration of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2021 – Dec 2022 · 20 mo · Johannesburg · IT & Technology

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

REST APIsExcel

MODULES

NetSuite CRMConfiguredSuiteCommerceImplemented

PILLARS

INDUSTRIES

Higher EducationPharma & Life Sciences

LANGUAGES

HindiNativeEnglishProfessional

Education

Doctorate · Computer Applications

Osmania University · 2024 · Full-time

AvailabilityIn 60 days

Notice period30 days

RateOn request