Lakshmi D'Souza

Support Analyst (AMS) | Oracle Integration | Fusion Data Intelligence (FDI) · SOA / OSB Integration · Reports & Extracts (BIP / OTBI / HCM Extracts) · Support Analyst (AMS) · Admin / DBA

Toronto, CanadaAssociateEST (UTC-5)Advisory · Contract · Part timePermanent resident

Open to working in Toronto

Support Analyst (AMS) with 2 years of hands-on Oracle Integration experience, specialising in Fusion Data Intelligence (FDI), SOA / OSB Integration, Reports & Extracts (BIP / OTBI / HCM Extracts). Delivered support and enhancement work across public sector clients — error handling, monitoring and alerting and quarterly update regression and production support. Looks after environments — cloning, patching, performance tuning and security. Notice period: 90 days.

years in Oracle

—

years in total

projects

CAD 99,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Not looking
Notice period: 90 days
Works: Onsite
Open to: Advisory, Contract, Part time
Location: Toronto, Canada · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A global auto-components manufacturer · via Valecrest Technologies

Support / AMS of Oracle Integration for a global auto-components manufacturer, covering Fusion Data Intelligence (FDI), SOA / OSB Integration, Reports & Extracts (BIP / OTBI / HCM Extracts). Key work: error handling, monitoring and alerting; technical design documents and runbooks. Worked with business users through SIT, UAT and go-live.

SOA / OSB IntegrationReports & Extracts (BIP / OTBI / HCM Extracts)Fusion Data Intelligence (FDI)

Mar 2026 – Nov 2026 · 9 mo · Toronto · Manufacturing

Support Analyst (AMS)Migration

A state power-distribution utility · via Valecrest Technologies

Migration of Oracle Integration for a state power-distribution utility, covering Fusion Data Intelligence (FDI), SOA / OSB Integration, Reports & Extracts (BIP / OTBI / HCM Extracts). Key work: technical design documents and runbooks; integration and extension design. Worked with business users through SIT, UAT and go-live.

SOA / OSB IntegrationReports & Extracts (BIP / OTBI / HCM Extracts)Fusion Data Intelligence (FDI)

May 2025 – Nov 2025 · 7 mo · Toronto · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

OIC / OAC / APEX

TECHNICAL STACK

Fusion AI AgentsREST APIsODIAPEX

MODULES

Integration Development (OIC)ConfiguredOCI Infrastructure & AdministrationSupportedSOA / OSB IntegrationSupportedReports & Extracts (BIP / OTBI / HCM Extracts)ConfiguredOracle Digital AssistantSupportedFusion Data Intelligence (FDI)Configured

INDUSTRIES

HealthcarePublic Sector

LANGUAGES

EnglishProfessionalPunjabiNative

ALSO WORKED ON

SAP S/4HANA

Education

PG · Information Technology

Anna University · 2021 · Full-time

AvailabilityNot looking

Notice period90 days

RateCAD 99,000 / yr