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LB

Lakshmi Bose

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · Loyalty · Customer Data Management · Techno-Functional Lead · Techno-functional
Chennai, IndiaSeniorIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Chennai
Techno-Functional Lead with 10 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
10
years in Oracle
—
years in total
3
projects
₹21 LPA
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 30 days
Notice period
15 days
Works
Onsite
Open to
Advisory, Contract to hire
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A government transport undertaking · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a government transport undertaking, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Feb 2024 – Jun 2026 · 29 mo · Chennai · Public Sector
Techno-Functional LeadRollout
An Indian steel and alloys group
Rollout of Oracle Fusion CX for an Indian steel and alloys group, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
May 2021 – Dec 2023 · 32 mo · Chennai · Manufacturing
Techno-Functional LeadMigration
A hotel and resorts group · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a hotel and resorts group, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Feb 2018 – Nov 2020 · 34 mo · Chennai · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UX
MODULES
Customer Data ManagementImplementedPartner Relationship ManagementImplementedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
TamilNativeEnglishNative

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications
Bangalore University · 2015 · Full-time
AvailabilityIn 30 days
Notice period15 days
Rate₹21 LPA