Lakshmi Bansal

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Techno-Functional Lead · Techno-functional

Kochi, IndiaSeniorIST (UTC+5:30)Part time · PermanentCitizen

Open to working in Kochi

Techno-Functional Lead with 10 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across hospitality & travel clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹24 LPA

annual

Seniority: Senior · Techno-Functional Lead
Availability: In 60 days
Notice period: 30 days
Works: Onsite
Open to: Part time, Permanent
Location: Kochi, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed

A multi-specialty hospital chain · via Ledgerkraft Consulting

Migration of Oracle EBS CX for a multi-specialty hospital chain, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2024 – Sep 2026 · 32 mo · Kochi · Healthcare

Techno-Functional LeadRollout

A two-wheeler manufacturer

Rollout of Oracle EBS CX for a two-wheeler manufacturer, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

May 2021 – Sep 2023 · 29 mo · Kochi · Automotive

Techno-Functional LeadMigration

A broadcast and streaming network · via Brightmoor Advisory

Migration of Oracle EBS CX for a broadcast and streaming network, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2018 – Sep 2020 · 32 mo · Kochi · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

ADFdiSQL / PL-SQLSOA Suite

MODULES

EBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Hospitality & TravelRetail & CPG

LANGUAGES

EnglishNativeMalayalamNative

ALSO WORKED ON

Infor

Credentials

1Z0-1054Pending review

Education

Doctorate · Business Administration

IGNOU · 2021 · Full-time

AvailabilityIn 60 days

Notice period30 days

Rate₹24 LPA