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KH

Kunal Hegde

Enterprise Architect | Oracle Fusion CX | Loyalty · Customer Data Management · Enterprise Architect · Technical
Bengaluru, IndiaLeadIST (UTC+5:30)Permanent · ContractCitizen
Open to working in Bengaluru
Enterprise Architect with 18 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across non-profit clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Builds integrations, reports and conversions with OTBI, REST APIs, Groovy. Notice period: immediate.
18
years in Oracle
—
years in total
3
projects
₹33 LPA
annual
Seniority
Lead · Enterprise Architect
Availability
In 2 weeks
Notice period
Immediate
Works
Not working
Open to
Permanent, Contract
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Enterprise ArchitectRolloutLed
An EPC infrastructure company
Rollout of Oracle Fusion CX for an EPC infrastructure company, covering Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Feb 2021 – Jul 2026 · 66 mo · Bengaluru · Construction & Engineering
Enterprise ArchitectAdvisory
An international development NGO
Advisory of Oracle Fusion CX for an international development NGO, covering Loyalty, Customer Data Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Jun 2015 – Nov 2020 · 66 mo · Bengaluru · Non-profit
Enterprise ArchitectUpgrade
A top-10 Indian pharma company
Upgrade of Oracle Fusion CX for a top-10 Indian pharma company, covering Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Apr 2009 – Aug 2014 · 65 mo · Bengaluru · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIsGroovyRedwood UXOIC
MODULES
Customer Data ManagementLedLoyaltyLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
AutomotiveNon-profitTelecom
LANGUAGES
TamilBasicEnglishNativeKannadaProfessionalspeak/read

Credentials

1Z0-1054Pending review

Education

Secondary · Computer Science
Mumbai University (Distance) · 2002 · Executive
AvailabilityIn 2 weeks
Notice periodImmediate
Rate₹33 LPA