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KP

Komal Pandey

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Marketing (Eloqua) · Support Analyst (AMS) · Techno-functional
Bhubaneswar, IndiaAssociateIST (UTC+5:30)Advisory · Contract · Contract to hireCitizen
Open to working in Bhubaneswar
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Marketing (Eloqua). Delivered support and enhancement work across non-profit clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
1
years in Oracle
—
years in total
1
projects
₹5 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 30 days
Notice period
Serving notice
Works
From home
Open to
Advisory, Contract, Contract to hire
Location
Bhubaneswar, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Advisory
A pan-India telecom operator
Advisory of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management
Mar 2026 – Sep 2026 · 7 mo · Bhubaneswar · Telecom

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Marketing (Eloqua)SupportedSubscription ManagementSupportedPartner Relationship ManagementConfiguredB2B CommerceConfiguredKnowledge ManagementSupported
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Non-profit
LANGUAGES
HindiProfessionalOdiaNativeEnglishProfessionalspeak/read

Education

Masters · Business Administration
Anna University · 2025 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
Rate₹5 LPA