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KF

Komal Fernandes

Support Analyst (AMS) | Oracle Fusion CX | Marketing (Eloqua) · Field Service · Support Analyst (AMS) · Techno-functional
Doha, QatarAssociateAST (UTC+3)Contract to hireWork permit held
Open to working in Remote · Doha · will relocate
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Marketing (Eloqua), Field Service. Delivered support and enhancement work across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
1
years in Oracle
—
years in total
1
projects
USD 87,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 30 days
Notice period
30 days
Works
From home
Open to
Contract to hire
Location
Doha, Qatar · AST (UTC+3)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Upgrade
A Gulf-based retail bank
Upgrade of Oracle Fusion CX for a Gulf-based retail bank, covering Marketing (Eloqua), Field Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)
Jan 2026 – Aug 2026 · 8 mo · Doha · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Field ServiceConfiguredMarketing (Eloqua)Supported
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Banking & Financial Services
LANGUAGES
HindiProfessionalEnglishProfessionalArabicBasicspeak/read

Credentials

1Z0-1054Pending review

Education

Masters · Computer Applications
XLRI Jamshedpur · 2022 · Correspondence
AvailabilityIn 30 days
Notice period30 days
RateUSD 87,000 / yr