Fusora
JobsCompaniesTalentModulesSalary Insights
Join free
Back to the profiles list
KT

Kiran Trivedi

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Marketing (Eloqua) · B2B Commerce · Support Analyst (AMS) · Techno-functional
Melbourne, AustraliaAssociateAEST (UTC+10)Part time · PermanentWork permit held
Open to working in Melbourne
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Marketing (Eloqua), B2B Commerce. Delivered support and enhancement work across hospitality & travel clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
2
years in Oracle
—
years in total
2
projects
AUD 1,05,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 60 days
Notice period
30 days
Works
Onsite
Open to
Part time, Permanent
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration
A hotel and resorts group · via Valecrest Technologies
Migration of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Marketing (Eloqua), B2B Commerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementB2B Commerce
May 2026 – Dec 2026 · 8 mo · Melbourne · Hospitality & Travel
Support Analyst (AMS)Migration
A top-10 Indian pharma company · via Quillfield Partners
Migration of Oracle Fusion CX for a top-10 Indian pharma company, covering Subscription Management, Marketing (Eloqua), B2B Commerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementB2B Commerce
May 2025 – Oct 2025 · 6 mo · Melbourne · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
ExcelOTBIREST APIsGroovy
MODULES
Marketing (Eloqua)ConfiguredSubscription ManagementSupportedB2B CommerceSupported
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Hospitality & TravelRetail & CPG
LANGUAGES
TamilNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications
Anna University · 2026 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateAUD 1,05,000 / yr