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KT

Kiran Thomas

Solution Architect | Oracle NetSuite CX | CRM · SuiteCommerce · Solution Architect · Techno-functional
Bengaluru, IndiaLeadIST (UTC+5:30)ContractCitizen
Open to working in Bengaluru · Remote · will relocate
Solution Architect with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across construction & engineering clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
17
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
15 days
Works
From home
Open to
Contract
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectImplementationLed
A Big-Four advisory practice · via Tessaline Systems
Implementation of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2022 – Nov 2026 · 59 mo · Bengaluru · Professional Services
Solution ArchitectMigration
A Tier-1 private-sector bank · via Valecrest Technologies
Migration of Oracle NetSuite CX for a Tier-1 private-sector bank, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2017 – Jul 2021 · 51 mo · Bengaluru · Banking & Financial Services
Solution ArchitectSupport / AMS
A multi-specialty hospital chain · via Quillfield Partners
Support / AMS of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2012 – Oct 2016 · 56 mo · Bengaluru · Healthcare

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
REST APIsExcel
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
EnglishProfessionalKannadaNative
ALSO WORKED ON
Salesforce

Credentials

1Z0-1054Pending review

Education

PG · Information Technology
Savitribai Phule Pune University · 2007 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateOn request