Kiran Srivastava

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Support Analyst (AMS) · Techno-functional

Kuala Lumpur, MalaysiaAssociateMYT (UTC+8)ContractWork permit held

Open to working in Remote · Kuala Lumpur · Dubai · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered support and enhancement work across it & technology clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 80,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: 15 days
Works: Onsite
Open to: Contract
Location: Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A national FMCG company · via Orvane Consulting

Implementation of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

Jan 2026 – Sep 2026 · 9 mo · Kuala Lumpur · Retail & CPG

Support Analyst (AMS)Migration

A global auto-components manufacturer · via Northwyn Analytics

Migration of Oracle Fusion CX for a global auto-components manufacturer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

May 2025 – Nov 2025 · 7 mo · Kuala Lumpur · Manufacturing

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder StudioExcelOTBI

MODULES

Subscription ManagementSupportedPartner Relationship ManagementConfiguredLoyaltySupportedB2B CommerceConfiguredKnowledge ManagementSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Agriculture & FoodIT & Technology

LANGUAGES

TamilNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Business Administration

University of Calcutta · 2025 · Full-time

AvailabilityIn 2 weeks

Notice period15 days

RateUSD 80,000 / yr