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Kiran Sinha

Techno-Functional Lead | Oracle EBS CX | Field Service · Service Contracts · Techno-Functional Lead · Techno-functional
Kuala Lumpur, MalaysiaSeniorMYT (UTC+8)AdvisoryWork permit held
Open to working in Remote · Kuala Lumpur · will relocate
Techno-Functional Lead with 10 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered multiple full-cycle implementations across telecom clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
10
years in Oracle
—
years in total
3
projects
USD 1,64,000 / yr
annual
Seniority
Senior · Techno-Functional Lead
Availability
Not looking
Notice period
30 days
Works
Onsite
Open to
Advisory
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A hotel and resorts group · via Kestrelline Digital
Implementation of Oracle EBS CX for a hotel and resorts group, covering Field Service, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Apr 2024 – Sep 2026 · 30 mo · Kuala Lumpur · Hospitality & Travel
Techno-Functional LeadRollout
A top-10 Indian pharma company
Rollout of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
May 2021 – Nov 2023 · 31 mo · Kuala Lumpur · Pharma & Life Sciences
Techno-Functional LeadSupport / AMS
A broadcast and streaming network · via Ledgerkraft Consulting
Support / AMS of Oracle EBS CX for a broadcast and streaming network, covering Field Service, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Jun 2018 – Jun 2020 · 25 mo · Kuala Lumpur · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
BI PublisherOAFADFdi
MODULES
EBS Field ServiceImplementedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
AutomotiveTelecom
LANGUAGES
TamilConversationalEnglishNative
ALSO WORKED ON
Epicor

Credentials

1Z0-1054Pending review

Education

Doctorate · Business Administration
Delhi University · 2018 · Executive
AvailabilityNot looking
Notice period30 days
RateUSD 1,64,000 / yr