Kiran Sharma

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional

Dubai, United Arab EmiratesLeadGST (UTC+4)PermanentWork permit held

Open to working in Remote · Dubai · will relocate

Techno-Functional Lead with 25 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

AED 4,44,000 / yr

annual

Seniority: Lead · Techno-Functional Lead
Availability: Available now
Notice period: Immediate
Works: Onsite
Open to: Permanent
Location: Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A multi-specialty hospital chain · via Northwyn Analytics

Implementation of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Jan 2019 – Dec 2026 · 96 mo · Dubai · Healthcare

Techno-Functional LeadMigration

A commercial real-estate developer · via Valecrest Technologies

Migration of Oracle Fusion CX for a commercial real-estate developer, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

May 2011 – Sep 2018 · 89 mo · Dubai · Real Estate

Techno-Functional LeadSupport / AMS

A 400-store retail chain · via Orvane Consulting

Support / AMS of Oracle Fusion CX for a 400-store retail chain, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Mar 2003 – Jun 2010 · 88 mo · Dubai · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovyRedwood UX

MODULES

Customer Data ManagementLedIntelligent AdvisorLedLoyaltyLedIncentive CompensationLedKnowledge ManagementLedB2C ServiceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

HindiNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications

Jawaharlal Nehru Technological University · 2005 · Full-time

AvailabilityAvailable now

Notice periodImmediate

RateAED 4,44,000 / yr