Kiran Naidu

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Amsterdam, NetherlandsLeadCET (UTC+1)Contract · Part time · PermanentWork permit held

Open to working in Amsterdam

Techno-Functional Lead with 12 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across logistics clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Techno-Functional Lead
Availability: In 2 weeks
Notice period: Serving notice
Works: From home
Open to: Contract, Part time, Permanent
Location: Amsterdam, Netherlands · CET (UTC+1)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed

A two-wheeler manufacturer · via Northwyn Analytics

Support / AMS of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2023 – Dec 2026 · 46 mo · Amsterdam · Automotive

Techno-Functional LeadMigration

A private university group · via Tessaline Systems

Migration of Oracle NetSuite CX for a private university group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2019 – Sep 2022 · 41 mo · Amsterdam · Higher Education

Techno-Functional LeadImplementation

A top-10 Indian pharma company · via Quillfield Partners

Implementation of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2015 – Jun 2018 · 42 mo · Amsterdam · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

SuiteScriptPower BI

MODULES

NetSuite CRMLedSuiteCommerceLed

PILLARS

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

DutchConversationalEnglishProfessional

Education

PG · Computer Applications

NMIMS · 2015 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateOn request