Kiran Deshpande

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Knowledge Management · Support Analyst (AMS) · Techno-functional

Riyadh, Saudi ArabiaAssociateAST (UTC+3)Contract · Part time · PermanentWork permit held

Open to working in Riyadh

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Knowledge Management. Delivered support and enhancement work across telecom clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

USD 74,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Serving notice
Works: Onsite
Open to: Contract, Part time, Permanent
Location: Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation: Work permit held

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A private university group · via Quillfield Partners

Support / AMS of Oracle Fusion CX for a private university group, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementKnowledge Management

Mar 2026 – Oct 2026 · 8 mo · Riyadh · Higher Education

Support Analyst (AMS)Migration

A listed IT services company · via Quillfield Partners

Migration of Oracle Fusion CX for a listed IT services company, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementKnowledge Management

May 2025 – Jun 2025 · 2 mo · Riyadh · IT & Technology

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovyRedwood UX

MODULES

Subscription ManagementSupportedPartner Relationship ManagementConfiguredKnowledge ManagementSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

AutomotiveTelecom

LANGUAGES

EnglishProfessionalArabicNative

Education

Doctorate · Commerce

ICAI (Chartered Accountancy) · 2026 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateUSD 74,000 / yr