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KD

Kiran Das

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional
Melbourne, AustraliaConsultantAEST (UTC+10)Advisory · ContractWork permit held
Open to working in Hyderabad · Melbourne
Techno-Functional Lead with 6 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across manufacturing clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.
6
years in Oracle
—
years in total
3
projects
AUD 1,39,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
Not looking
Notice period
90 days
Works
Onsite
Open to
Advisory, Contract
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration
An international development NGO · via Aurenza Global Services
Migration of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2025 – Aug 2026 · 19 mo · Melbourne · Non-profit
Techno-Functional LeadRollout
A national FMCG company
Rollout of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
May 2023 – Dec 2024 · 20 mo · Melbourne · Retail & CPG
Techno-Functional LeadMigration
A Big-Four advisory practice · via Ledgerkraft Consulting
Migration of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2021 – Sep 2022 · 20 mo · Melbourne · Professional Services

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
OAFADFdiSQL / PL-SQL
MODULES
EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesImplementedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
TamilNativeEnglishNative

Education

PG · Computer Applications
IIM Bangalore · 2020 · Full-time
AvailabilityNot looking
Notice period90 days
RateAUD 1,39,000 / yr