Kiran Chatterjee

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Hyderabad, IndiaAssociateIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen

Open to working in Hyderabad

Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across pharma & life sciences clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Support Analyst (AMS)
Availability: Available now
Notice period: Immediate
Works: From home
Open to: Advisory, Contract to hire, Permanent
Location: Hyderabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A national FMCG company · via Tessaline Systems

Support / AMS of Oracle NetSuite CX for a national FMCG company, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2026 – Oct 2026 · 8 mo · Hyderabad · Retail & CPG

Support Analyst (AMS)Migration

A global auto-components manufacturer · via Quillfield Partners

Migration of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Nov 2025 · 7 mo · Hyderabad · Manufacturing

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

Power BIREST APIs

MODULES

NetSuite CRMSupportedSuiteCommerceConfigured

PILLARS

INDUSTRIES

Higher EducationPharma & Life Sciences

LANGUAGES

EnglishProfessionalTeluguNative

Education

Doctorate · Commerce

NIT Trichy · 2025 · Full-time

AvailabilityAvailable now

Notice periodImmediate

RateOn request