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KA

Kiran Agarwal

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Pune, IndiaLeadIST (UTC+5:30)Advisory · Contract · Part timeCitizen
Open to working in Hyderabad · Pune
Techno-Functional Lead with 19 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across it & technology clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
19
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
30 days
Works
From home
Open to
Advisory, Contract, Part time
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A multi-specialty hospital chain · via Orvane Consulting
Support / AMS of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2021 – Jun 2026 · 64 mo · Pune · Healthcare
Techno-Functional LeadMigration
A commercial real-estate developer · via Tessaline Systems
Migration of Oracle NetSuite CX for a commercial real-estate developer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2015 – Sep 2020 · 65 mo · Pune · Real Estate
Techno-Functional LeadImplementation
A 400-store retail chain · via Valecrest Technologies
Implementation of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2009 – Dec 2014 · 72 mo · Pune · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Agriculture & FoodIT & Technology
LANGUAGES
MarathiNativeEnglishProfessional

Education

Doctorate · Computer Applications
XLRI Jamshedpur · 2011 · Full-time
AvailabilityNot looking
Notice period30 days
RateOn request