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Keerthi Pillai

Project Manager | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Project Manager · Functional
Kuala Lumpur, MalaysiaSeniorMYT (UTC+8)ContractWork permit held
Open to working in Remote · Kuala Lumpur · Dubai · will relocate
Project Manager with 10 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered multiple full-cycle implementations across it & technology clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
10
years in Oracle
—
years in total
3
projects
USD 720 / day
day rate
Seniority
Senior · Project Manager
Availability
In 2 weeks
Notice period
15 days
Works
From home
Open to
Contract
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Project ManagerImplementationLed
A national FMCG company · via Aurenza Global Services
Implementation of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service, Live Experience. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
Apr 2024 – Oct 2026 · 31 mo · Kuala Lumpur · Retail & CPG
Project ManagerAdvisory
A pan-India telecom operator
Advisory of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Live Experience. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
Mar 2021 – Jul 2023 · 29 mo · Kuala Lumpur · Telecom
Project ManagerMigration
A government transport undertaking · via Kestrelline Digital
Migration of Oracle Fusion CX for a government transport undertaking, covering Incentive Compensation, B2C Service, Live Experience. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
Feb 2018 – Nov 2020 · 34 mo · Kuala Lumpur · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Customer Data ManagementImplementedIntelligent AdvisorLedLive ExperienceImplementedIncentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Agriculture & FoodIT & TechnologyPublic Sector
LANGUAGES
TamilConversationalEnglishNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Accounting
Osmania University · 2011 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
RateUSD 720 / day