Kavya Trivedi

Solution Architect | Oracle EBS CX | Field Service · TeleSales · Collections · Solution Architect · Functional

Bhubaneswar, IndiaLeadIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen

Open to working in Bhubaneswar

Solution Architect with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Collections. Delivered multiple full-cycle implementations across automotive clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

₹32 LPA

annual

Seniority: Lead · Solution Architect
Availability: Available now
Notice period: 15 days
Works: Hybrid
Open to: Advisory, Contract to hire, Permanent
Location: Bhubaneswar, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectAdvisoryLed

A state power-distribution utility

Advisory of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, Collections. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

CollectionsEBS Field ServiceEBS TeleSales

Jun 2023 – Jul 2026 · 38 mo · Bhubaneswar · Energy & Utilities

Solution ArchitectRollout

A third-party logistics provider

Rollout of Oracle EBS CX for a third-party logistics provider, covering Field Service, TeleSales, Collections. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

CollectionsEBS Field ServiceEBS TeleSales

Feb 2019 – Aug 2022 · 43 mo · Bhubaneswar · Logistics

Solution ArchitectUpgrade

A listed IT services company

Upgrade of Oracle EBS CX for a listed IT services company, covering Field Service, TeleSales, Collections. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

CollectionsEBS Field ServiceEBS TeleSales

Apr 2015 – Sep 2018 · 42 mo · Bhubaneswar · IT & Technology

Oracle expertise

PRODUCT FAMILIES

E-Business SuiteFusion Cloud

TECHNICAL STACK

Oracle Forms & ReportsODI

MODULES

EBS TeleServiceLedCollectionsLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

CXERP

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

AutomotiveManufacturing

LANGUAGES

HindiProfessionalOdiaNativeEnglishNativespeak/read

Education

Bachelors · Human Resources

Mumbai University (Distance) · 2010 · Full-time

AvailabilityAvailable now

Notice period15 days

Rate₹32 LPA