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KT

Kavya Thakur

Solution Architect | Oracle Fusion CX | Partner Relationship Management · Loyalty · Customer Data Management · Solution Architect · Functional
Kolkata, IndiaLeadIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Kolkata
Solution Architect with 14 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across professional services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
₹48 LPA
annual
Seniority
Lead · Solution Architect
Availability
In 30 days
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire
Location
Kolkata, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 7 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
An EPC infrastructure company
Rollout of Oracle Fusion CX for an EPC infrastructure company, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Feb 2023 – Aug 2026 · 43 mo · Kolkata · Construction & Engineering
Solution ArchitectRollout
A two-wheeler manufacturer
Rollout of Oracle Fusion CX for a two-wheeler manufacturer, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Feb 2019 – Dec 2022 · 47 mo · Kolkata · Automotive
Solution ArchitectRollout
A hotel and resorts group
Rollout of Oracle Fusion CX for a hotel and resorts group, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Feb 2015 – Sep 2018 · 44 mo · Kolkata · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Customer Data ManagementLedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
HindiBasicEnglishNativeBengaliProfessionalspeak/read

Education

Diploma · Supply Chain Management
VIT Vellore · 2006 · Part-time
AvailabilityIn 30 days
Notice period15 days
Rate₹48 LPA