Kavya Singh

Programme Director | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Programme Director · Functional

New Jersey, United StatesLeadEST (UTC-5)Part time · PermanentPermanent resident

Open to working in New Jersey

Programme Director with 24 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across non-profit clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.

years in Oracle

—

years in total

projects

USD 2,06,000 / yr

annual

Seniority: Lead · Programme Director
Availability: In 60 days
Notice period: 30 days
Works: Hybrid
Open to: Part time, Permanent
Location: New Jersey, United States · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorRolloutLed

A 400-store retail chain

Rollout of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2019 – Nov 2026 · 94 mo · New Jersey · Retail & CPG

Programme DirectorRollout

An agri-commodities exporter

Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2011 – Jun 2018 · 89 mo · New Jersey · Agriculture & Food

Programme DirectorRollout

A government transport undertaking

Rollout of Oracle EBS CX for a government transport undertaking, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2003 – Aug 2010 · 91 mo · New Jersey · Public Sector

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Workflow BuilderOracle Forms & Reports

MODULES

EBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Non-profitTelecom

LANGUAGES

GujaratiBasicEnglishNative

Education

Diploma · Finance

Jawaharlal Nehru Technological University · 1998 · Full-time

AvailabilityIn 60 days

Notice period30 days

RateUSD 2,06,000 / yr