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Kavya Sethi

Solution Architect | Oracle EBS CX | Field Service · TeleSales · TeleService · Solution Architect · Functional
Bengaluru, IndiaLeadIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Bengaluru
Solution Architect with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across professional services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
₹33 LPA
annual
Seniority
Lead · Solution Architect
Availability
In 30 days
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
An EPC infrastructure company
Rollout of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2023 – Jul 2026 · 42 mo · Bengaluru · Construction & Engineering
Solution ArchitectRollout
A two-wheeler manufacturer
Rollout of Oracle EBS CX for a two-wheeler manufacturer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Nov 2022 · 46 mo · Bengaluru · Automotive
Solution ArchitectRollout
A hotel and resorts group
Rollout of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2015 – Aug 2018 · 43 mo · Bengaluru · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
OAFADFdi
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
TamilBasicEnglishNativeKannadaProfessionalspeak/read

Education

Diploma · Human Resources
Gujarat University · 2006 · Part-time
AvailabilityIn 30 days
Notice period15 days
Rate₹33 LPA