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Kavya Sethi

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Functional Consultant · Functional
Milan, ItalySeniorCET (UTC+1)AdvisoryWork permit held
Open to working in Milan · Remote · will relocate
Functional Consultant with 10 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service. Delivered multiple full-cycle implementations across healthcare clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
10
years in Oracle
—
years in total
3
projects
EUR 1,12,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
Not looking
Notice period
Immediate
Works
Hybrid
Open to
Advisory
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed
A government transport undertaking
Upgrade of Oracle Fusion CX for a government transport undertaking, covering Incentive Compensation, B2C Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Incentive CompensationB2C Service
Apr 2024 – Aug 2026 · 29 mo · Milan · Public Sector
Functional ConsultantRollout
A pan-India telecom operator
Rollout of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Incentive CompensationB2C Service
Feb 2021 – Nov 2023 · 34 mo · Milan · Telecom
Functional ConsultantAdvisory
A national FMCG company
Advisory of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Incentive CompensationB2C Service
Jun 2018 – Jul 2020 · 26 mo · Milan · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Incentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
HealthcareReal Estate
LANGUAGES
ItalianBasicEnglishNative

Education

Diploma · Supply Chain Management
ICAI (Chartered Accountancy) · 2009 · Full-time
AvailabilityNot looking
Notice periodImmediate
RateEUR 1,12,000 / yr