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Kavya Pillai

Functional Consultant | Oracle NetSuite CX | CRM · SuiteCommerce · Functional Consultant · Functional
Kolkata, IndiaConsultantIST (UTC+5:30)Part time · PermanentCitizen
Open to working in Kolkata
Functional Consultant with 5 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across professional services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
5
years in Oracle
—
years in total
2
projects
₹14 LPA
annual
Seniority
Consultant · Functional Consultant
Availability
In 60 days
Notice period
30 days
Works
Onsite
Open to
Part time, Permanent
Location
Kolkata, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRollout
A broadcast and streaming network
Rollout of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2025 – Jul 2026 · 15 mo · Kolkata · Media & Entertainment
Functional ConsultantMigration
A Gulf-based retail bank · via Aurenza Global Services
Migration of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2023 – Sep 2024 · 20 mo · Kolkata · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Excel
MODULES
NetSuite CRMImplementedSuiteCommerceConfigured
PILLARS
CX
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
HindiProfessionalEnglishProfessionalBengaliBasicspeak/read

Education

Diploma · Human Resources
Amity University · 2016 · Full-time
AvailabilityIn 60 days
Notice period30 days
Rate₹14 LPA