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Kavya Kamath

Delivery Manager | Oracle Fusion CX | Loyalty · Customer Data Management · Knowledge Management · Delivery Manager · Functional
Milan, ItalyLeadCET (UTC+1)AdvisoryWork permit held
Open to working in Milan · Remote · will relocate
Delivery Manager with 23 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management, Knowledge Management. Delivered multiple full-cycle implementations across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
23
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Delivery Manager
Availability
Not looking
Notice period
60 days
Works
From home
Open to
Advisory
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerUpgradeLed
A third-party logistics provider
Upgrade of Oracle Fusion CX for a third-party logistics provider, covering Loyalty, Customer Data Management, Knowledge Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
Jan 2020 – Oct 2026 · 82 mo · Milan · Logistics
Delivery ManagerMigration
A broadcast and streaming network · via Kestrelline Digital
Migration of Oracle Fusion CX for a broadcast and streaming network, covering Loyalty, Customer Data Management, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
Feb 2013 – Oct 2019 · 81 mo · Milan · Media & Entertainment
Delivery ManagerAdvisory
An Indian steel and alloys group
Advisory of Oracle Fusion CX for an Indian steel and alloys group, covering Loyalty, Customer Data Management, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
Mar 2006 – Oct 2012 · 80 mo · Milan · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
Customer Data ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
ItalianBasicEnglishProfessional

Education

Bachelors · Accounting
Anna University · 2000 · Full-time
AvailabilityNot looking
Notice period60 days
RateOn request