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KJ

Kavya Joshi

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Solution Architect · Functional
Manila, PhilippinesLeadPHT (UTC+8)Advisory · Contract to hire · PermanentCitizen
Open to working in Manila
Solution Architect with 14 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across higher education clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
Available now
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire, Permanent
Location
Manila, Philippines · PHT (UTC+8)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectAdvisoryLed
An Indian steel and alloys group
Advisory of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2023 – Aug 2026 · 42 mo · Manila · Manufacturing
Solution ArchitectMigration
A state power-distribution utility · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a state power-distribution utility, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Feb 2019 – Dec 2022 · 47 mo · Manila · Energy & Utilities
Solution ArchitectUpgrade
A private university group
Upgrade of Oracle Fusion CX for a private university group, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2015 – Sep 2018 · 45 mo · Manila · Higher Education

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Customer Data ManagementLedLoyaltyLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Aerospace & DefenceHigher Education
LANGUAGES
EnglishProfessionalSpanishNative

Credentials

1Z0-1054Reference verified

Education

Bachelors · Supply Chain Management
Manipal Academy of Higher Education · 2008 · Full-time
AvailabilityAvailable now
Notice period15 days
RateOn request