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Kavya Iyer

Programme Director | Oracle NetSuite CX | CRM · SuiteCommerce · Programme Director · Functional
Manchester, United KingdomLeadGMT/BSTContract to hire · Part time · PermanentWork permit held
Open to working in Manchester · London
Programme Director with 24 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across energy & utilities clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
24
years in Oracle
—
years in total
3
projects
GBP 1,11,000 / yr
annual
Seniority
Lead · Programme Director
Availability
In 60 days
Notice period
Serving notice
Works
Onsite
Open to
Contract to hire, Part time, Permanent
Location
Manchester, United Kingdom · GMT/BST
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorAdvisoryLed
A third-party logistics provider
Advisory of Oracle NetSuite CX for a third-party logistics provider, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2019 – Nov 2026 · 93 mo · Manchester · Logistics
Programme DirectorMigration
A broadcast and streaming network · via Ledgerkraft Consulting
Migration of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2011 – Oct 2018 · 93 mo · Manchester · Media & Entertainment
Programme DirectorUpgrade
An Indian steel and alloys group
Upgrade of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2003 – Sep 2010 · 93 mo · Manchester · Manufacturing

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Excel
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
EnglishProfessionalPunjabiNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Finance
Nirma University · 1999 · Correspondence
AvailabilityIn 60 days
Notice periodServing notice
RateGBP 1,11,000 / yr