Fusora
JobsCompaniesTalentModulesSalary Insights
Join free
Back to the profiles list
KH

Kavya Hegde

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional
Milan, ItalyConsultantCET (UTC+1)Contract to hireWork permit held
Open to working in Milan · Remote · will relocate
Functional Consultant with 5 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across higher education clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
5
years in Oracle
—
years in total
2
projects
EUR 77,000 / yr
annual
Seniority
Consultant · Functional Consultant
Availability
In 30 days
Notice period
30 days
Works
Hybrid
Open to
Contract to hire
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgrade
A Tier-1 private-sector bank
Upgrade of Oracle EBS CX for a Tier-1 private-sector bank, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2025 – Oct 2026 · 19 mo · Milan · Banking & Financial Services
Functional ConsultantRollout
An international development NGO
Rollout of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2023 – Oct 2024 · 21 mo · Milan · Non-profit

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
SQL / PL-SQLSOA Suite
MODULES
EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesImplementedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Aerospace & DefenceHigher Education
LANGUAGES
ItalianProfessionalEnglishNative

Education

Bachelors · Accounting
Heriot-Watt University Dubai · 2019 · Full-time
AvailabilityIn 30 days
Notice period30 days
RateEUR 77,000 / yr