Kavya D'Souza

Business Analyst | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2C Service · Business Analyst · Functional

São Paulo, BrazilAssociateBRT (UTC-3)Advisory · Contract · Contract to hireNot eligible

Open to working in São Paulo

Business Analyst with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2C Service. Delivered support and enhancement work across healthcare clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Business Analyst
Availability: In 30 days
Notice period: Serving notice
Works: From home
Open to: Advisory, Contract, Contract to hire
Location: São Paulo, Brazil · BRT (UTC-3)
Work authorisation: Not eligible

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystAdvisory

An EPC infrastructure company

Advisory of Oracle Fusion CX for an EPC infrastructure company, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementB2C Service

Mar 2026 – Dec 2026 · 10 mo · São Paulo · Construction & Engineering

Business AnalystMigration

A two-wheeler manufacturer · via Ledgerkraft Consulting

Migration of Oracle Fusion CX for a two-wheeler manufacturer, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementB2C Service

Feb 2025 – Dec 2025 · 11 mo · São Paulo · Automotive

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIs

MODULES

Customer Data ManagementConfiguredSubscription ManagementConfiguredPartner Relationship ManagementSupportedLoyaltySupportedKnowledge ManagementSupportedB2C ServiceConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

HealthcareReal Estate

LANGUAGES

PortugueseProfessionalEnglishProfessional

Credentials

1Z0-1054Not verified

Education

Diploma · Commerce

IIT Bombay · 2020 · Full-time

AvailabilityIn 30 days

Notice periodServing notice

RateOn request