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KA

Kavya Agarwal

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Functional Consultant · Functional
Kolkata, IndiaSeniorIST (UTC+5:30)Advisory · ContractCitizen
Open to working in Kolkata · Hyderabad
Functional Consultant with 11 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered multiple full-cycle implementations across media & entertainment clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
11
years in Oracle
—
years in total
3
projects
₹15 LPA
annual
Seniority
Senior · Functional Consultant
Availability
Not looking
Notice period
Immediate
Works
Hybrid
Open to
Advisory, Contract
Location
Kolkata, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 7 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed
A 400-store retail chain
Rollout of Oracle Fusion CX for a 400-store retail chain, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Feb 2024 – Jul 2026 · 30 mo · Kolkata · Retail & CPG
Functional ConsultantRollout
An agri-commodities exporter
Rollout of Oracle Fusion CX for an agri-commodities exporter, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Feb 2021 – Sep 2023 · 32 mo · Kolkata · Agriculture & Food
Functional ConsultantRollout
A government transport undertaking
Rollout of Oracle Fusion CX for a government transport undertaking, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Feb 2018 – Nov 2020 · 34 mo · Kolkata · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
ExcelOTBI
MODULES
Customer Data ManagementLedIntelligent AdvisorImplementedIncentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Media & EntertainmentPharma & Life Sciences
LANGUAGES
HindiBasicEnglishNativeBengaliProfessionalspeak/read

Credentials

1Z0-1054Not verified

Education

Diploma · Human Resources
University of Calcutta · 2010 · Full-time
AvailabilityNot looking
Notice periodImmediate
Rate₹15 LPA