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Kavita Shukla

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Solution Architect · Functional
Kochi, IndiaLeadIST (UTC+5:30)Contract to hire · PermanentCitizen
Open to working in Kochi
Solution Architect with 13 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across real estate clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
13
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
Available now
Notice period
Immediate
Works
Hybrid
Open to
Contract to hire, Permanent
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectMigrationLed
A hotel and resorts group · via Northwyn Analytics
Migration of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
May 2023 – Aug 2026 · 40 mo · Kochi · Hospitality & Travel
Solution ArchitectImplementation
A Tier-1 private-sector bank · via Valecrest Technologies
Implementation of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2019 – Jun 2022 · 42 mo · Kochi · Banking & Financial Services
Solution ArchitectSupport / AMS
A top-10 Indian pharma company · via Orvane Consulting
Support / AMS of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2015 – Nov 2018 · 45 mo · Kochi · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Customer Data ManagementLedIntelligent AdvisorLedLoyaltyLedIncentive CompensationLedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Real Estate
LANGUAGES
EnglishProfessionalMalayalamNative

Credentials

1Z0-1054Pending review

Education

UG · Supply Chain Management
Amity University · 2011 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateOn request