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KK

Kavita Kumar

Solution Architect | Oracle Fusion CX | Sales · Incentive Compensation · B2C Service · Solution Architect · Functional
Pune, IndiaLeadIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen
Open to working in London · Pune
Solution Architect with 13 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, B2C Service. Delivered multiple full-cycle implementations across it & technology clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
13
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 60 days
Notice period
Serving notice
Works
Hybrid
Open to
Contract to hire, Part time, Permanent
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectSupport / AMSLed
A private university group · via Orvane Consulting
Support / AMS of Oracle Fusion CX for a private university group, covering Sales, Incentive Compensation, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Mar 2023 – Jun 2026 · 40 mo · Pune · Higher Education
Solution ArchitectImplementation
A state power-distribution utility · via Valecrest Technologies
Implementation of Oracle Fusion CX for a state power-distribution utility, covering Sales, Incentive Compensation, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Jan 2019 – Sep 2022 · 45 mo · Pune · Energy & Utilities
Solution ArchitectMigration
An Indian steel and alloys group · via Northwyn Analytics
Migration of Oracle Fusion CX for an Indian steel and alloys group, covering Sales, Incentive Compensation, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
May 2015 – Dec 2018 · 44 mo · Pune · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
SalesLedCustomer Data ManagementLedIntelligent AdvisorLedLive ExperienceLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
IT & Technology
LANGUAGES
MarathiNativeEnglishProfessional

Education

UG · Commerce
Heriot-Watt University Dubai · 2010 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateOn request