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KS

Karan Sinha

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Doha, QatarLeadAST (UTC+3)AdvisoryWork permit held
Open to working in Remote · Doha · will relocate
Techno-Functional Lead with 16 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across higher education clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
16
years in Oracle
—
years in total
3
projects
USD 2,04,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
60 days
Works
From home
Open to
Advisory
Location
Doha, Qatar · AST (UTC+3)
Work authorisation
Work permit held
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed
An agri-commodities exporter
Upgrade of Oracle Fusion CX for an agri-commodities exporter, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2022 – Jul 2026 · 55 mo · Doha · Agriculture & Food
Techno-Functional LeadImplementation
A pan-India telecom operator · via Ledgerkraft Consulting
Implementation of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2017 – Sep 2021 · 54 mo · Doha · Telecom
Techno-Functional LeadUpgrade
A defence electronics PSU
Upgrade of Oracle Fusion CX for a defence electronics PSU, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2012 – Nov 2016 · 59 mo · Doha · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Customer Data ManagementLedIntelligent AdvisorLedLive ExperienceLedLoyaltyLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Higher Education
LANGUAGES
HindiBasicEnglishProfessionalArabicProfessionalspeak/read

Education

Bachelors · Computer Applications
ICAI (Chartered Accountancy) · 2005 · Correspondence
AvailabilityNot looking
Notice period60 days
RateUSD 2,04,000 / yr