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KG

Karan Gandhi

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · Loyalty · Knowledge Management · Techno-Functional Lead · Techno-functional
Manchester, United KingdomLeadGMT/BSTAdvisory · Contract to hire · PermanentWork permit held
Open to working in Manchester
Techno-Functional Lead with 25 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Knowledge Management. Delivered multiple full-cycle implementations across agriculture & food clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
25
years in Oracle
—
years in total
3
projects
GBP 1,03,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
Available now
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire, Permanent
Location
Manchester, United Kingdom · GMT/BST
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed
A hotel and resorts group
Advisory of Oracle Fusion CX for a hotel and resorts group, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
Mar 2019 – Dec 2026 · 94 mo · Manchester · Hospitality & Travel
Techno-Functional LeadImplementation
A Tier-1 private-sector bank · via Kestrelline Digital
Implementation of Oracle Fusion CX for a Tier-1 private-sector bank, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
Apr 2011 – Jun 2018 · 87 mo · Manchester · Banking & Financial Services
Techno-Functional LeadRollout
A top-10 Indian pharma company
Rollout of Oracle Fusion CX for a top-10 Indian pharma company, covering Partner Relationship Management, Loyalty, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyKnowledge Management
May 2003 – Jul 2010 · 87 mo · Manchester · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Partner Relationship ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Agriculture & Food
LANGUAGES
EnglishProfessionalPunjabiNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Computer Applications
Savitribai Phule Pune University · 1996 · Correspondence
AvailabilityAvailable now
Notice period15 days
RateGBP 1,03,000 / yr