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KD

Karan Desai

Trainer / Change Management — E-Business Suite CX (EBS TeleSales) · Trainer / Change Management · Admin / DBA
Pune, IndiaConsultantIST (UTC+5:30)Permanent · Contract · Contract to hireCitizen
Open to working in Pune
Trainer / Change Management with 5 years across EBS TeleSales, EBS TeleService, EBS Service Contracts. Design, configuration, testing, cutover and hypercare. [UAT test profile — not a real person]
5
years in Oracle
—
years in total
2
projects
AUD 60 / hr
hourly rate
Seniority
Consultant · Trainer / Change Management
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Permanent, Contract, Contract to hire
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Trainer / Change ManagementAdvisory
Confidential Media & Entertainment client
Advisory of EBS TeleSales and EBS TeleService: workshops, configuration, data conversion, SIT/UAT and hypercare.
EBS TeleServiceEBS TeleSalesEBS Service Contracts
Jun 2023 – Dec 2025 · 17 mo · Pune · Media & Entertainment
Trainer / Change ManagementImplementation
Aerospace & Defence group · via Northwind Consulting
Implementation of EBS TeleSales and EBS TeleService: workshops, configuration, data conversion, SIT/UAT and hypercare.
EBS TeleServiceEBS TeleSalesEBS Service Contracts
Jun 2021 – Dec 2023 · 17 mo · Pune · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
JDE OrchestratorEPM AutomateEssbase / Calc ScriptsVisual Builder Studio
MODULES
EBS TeleServiceSupportedEBS TeleSalesLedEBS Service ContractsConfigured
PILLARS
CX
RELEASES
12.0.x or earlier12.2.x
INDUSTRIES
Media & EntertainmentAerospace & DefenceAgriculture & Food
LANGUAGES
EnglishNativeGermanBasicspeakSpanishConversationalPortugueseProfessional
ALSO WORKED ON
SAP S/4HANATally

Education

Bachelors · Supply Chain
University of Mumbai · 2020 · Executive
AvailabilityAvailable now
Notice period15 days
RateAUD 60 / hr