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KC

Karan Chauhan

Techno-Functional Lead | Oracle Fusion CX | Loyalty · Customer Data Management · Knowledge Management · Techno-Functional Lead · Techno-functional
Dublin, IrelandLeadGMT/ISTAdvisory · ContractSponsorship required
Open to working in Dublin
Techno-Functional Lead with 16 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management, Knowledge Management. Delivered multiple full-cycle implementations across automotive clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Strong on Europe (EU) localization: statutory, tax and compliance setups. Notice period: 60 days.
16
years in Oracle
—
years in total
3
projects
EUR 1,15,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
60 days
Works
From home
Open to
Advisory, Contract
Location
Dublin, Ireland · GMT/IST
Work authorisation
Sponsorship required
Profile updated 9 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadRolloutLed
A listed IT services company
Rollout of Oracle Fusion CX for a listed IT services company, covering Loyalty, Customer Data Management, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
May 2022 – Jun 2026 · 50 mo · Dublin · IT & Technology
Techno-Functional LeadImplementation
An agri-commodities exporter · via Kestrelline Digital
Implementation of Oracle Fusion CX for an agri-commodities exporter, covering Loyalty, Customer Data Management, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
Apr 2017 – Jul 2021 · 52 mo · Dublin · Agriculture & Food
Techno-Functional LeadAdvisory
A national FMCG company
Advisory of Oracle Fusion CX for a national FMCG company, covering Loyalty, Customer Data Management, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
Mar 2012 – Aug 2016 · 54 mo · Dublin · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion CloudE-Business Suite
LOCALIZATIONS
Europe (EU)
TECHNICAL STACK
REST APIsGroovy
MODULES
EBS Core HRLedCustomer Data ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CXHCM
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Automotive
LANGUAGES
HindiBasicEnglishProfessional

Education

Bachelors · Computer Applications
University of Calcutta · 2007 · Correspondence
AvailabilityNot looking
Notice period60 days
RateEUR 1,15,000 / yr