James Verma

Business Analyst | Oracle EBS CX | Field Service · TeleSales · TeleService · Business Analyst · Functional

Tokyo, JapanAssociateJST (UTC+9)Contract to hire · PermanentWork permit held

Open to working in Tokyo

Business Analyst with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered support and enhancement work across higher education clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 79,000 / yr

annual

Seniority: Associate · Business Analyst
Availability: Available now
Notice period: 15 days
Works: Hybrid
Open to: Contract to hire, Permanent
Location: Tokyo, Japan · JST (UTC+9)
Work authorisation: Work permit held

Profile updated 9 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystRollout

A private university group

Rollout of Oracle EBS CX for a private university group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2026 – Oct 2026 · 9 mo · Tokyo · Higher Education

Business AnalystRollout

A state power-distribution utility

Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Jul 2025 · 6 mo · Tokyo · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdi

MODULES

EBS TeleServiceSupportedEBS Field ServiceSupportedEBS TeleSalesConfiguredEBS Service ContractsConfigured

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Aerospace & DefenceHigher Education

LANGUAGES

EnglishNativeJapaneseNative

Credentials

1Z0-1054Reference verified

Education

Bachelors · Accounting

IIM Bangalore · 2020 · Full-time

AvailabilityAvailable now

Notice period15 days

RateUSD 79,000 / yr