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James Shukla

Delivery Manager | Oracle Fusion CX | Subscription Management · Marketing (Eloqua) · Field Service · Delivery Manager · Functional
Noida, IndiaLeadIST (UTC+5:30)Contract · Part time · PermanentCitizen
Open to working in Noida
Delivery Manager with 12 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Marketing (Eloqua), Field Service. Delivered multiple full-cycle implementations across automotive clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
12
years in Oracle
—
years in total
3
projects
₹41 LPA
annual
Seniority
Lead · Delivery Manager
Availability
In 2 weeks
Notice period
Serving notice
Works
Hybrid
Open to
Contract, Part time, Permanent
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerAdvisoryLed
A multi-specialty hospital chain
Advisory of Oracle Fusion CX for a multi-specialty hospital chain, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
Jun 2023 – Oct 2026 · 41 mo · Noida · Healthcare
Delivery ManagerRollout
An EPC infrastructure company
Rollout of Oracle Fusion CX for an EPC infrastructure company, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
Feb 2019 – Aug 2022 · 43 mo · Noida · Construction & Engineering
Delivery ManagerUpgrade
A two-wheeler manufacturer
Upgrade of Oracle Fusion CX for a two-wheeler manufacturer, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
Apr 2015 – Jun 2018 · 39 mo · Noida · Automotive

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Field ServiceLedMarketing (Eloqua)LedSubscription ManagementLedB2B CommerceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
HindiProfessionalEnglishNative

Education

Bachelors · Accounting
Anna University · 2013 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
Rate₹41 LPA