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JR

James Rangarajan

Solution Architect | Oracle Fusion CX | Sales · Incentive Compensation · B2C Service · Solution Architect · Functional
Milan, ItalyLeadCET (UTC+1)PermanentWork permit held
Open to working in Milan · Remote · will relocate
Solution Architect with 14 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, B2C Service. Delivered multiple full-cycle implementations across healthcare clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
Available now
Notice period
15 days
Works
From home
Open to
Permanent
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed
An Indian steel and alloys group
Upgrade of Oracle Fusion CX for an Indian steel and alloys group, covering Sales, Incentive Compensation, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Jan 2023 – Dec 2026 · 48 mo · Milan · Manufacturing
Solution ArchitectMigration
A Gulf-based retail bank · via Brightmoor Advisory
Migration of Oracle Fusion CX for a Gulf-based retail bank, covering Sales, Incentive Compensation, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Feb 2019 – Sep 2022 · 44 mo · Milan · Banking & Financial Services
Solution ArchitectAdvisory
An international development NGO
Advisory of Oracle Fusion CX for an international development NGO, covering Sales, Incentive Compensation, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesIncentive CompensationB2C Service
Mar 2015 – Jun 2018 · 40 mo · Milan · Non-profit

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Excel
MODULES
SalesLedIntelligent AdvisorLedLive ExperienceLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
HealthcareReal Estate
LANGUAGES
ItalianProfessionalEnglishProfessional

Education

Diploma · Commerce
VIT Vellore · 2006 · Full-time
AvailabilityAvailable now
Notice period15 days
RateOn request