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James Patil

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Functional Consultant · Functional
Bhubaneswar, IndiaSeniorIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen
Open to working in Bhubaneswar
Functional Consultant with 11 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across professional services clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
11
years in Oracle
—
years in total
3
projects
₹23 LPA
annual
Seniority
Senior · Functional Consultant
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire, Permanent
Location
Bhubaneswar, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisoryLed
An Indian steel and alloys group
Advisory of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Jun 2024 – Jul 2026 · 26 mo · Bhubaneswar · Manufacturing
Functional ConsultantRollout
A Gulf-based retail bank
Rollout of Oracle EBS CX for a Gulf-based retail bank, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2021 – Aug 2023 · 31 mo · Bhubaneswar · Banking & Financial Services
Functional ConsultantUpgrade
An international development NGO
Upgrade of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2018 – Sep 2020 · 30 mo · Bhubaneswar · Non-profit

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
ODIBI Publisher
MODULES
EBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
HindiBasicOdiaNativeEnglishNativespeak/read

Credentials

1Z0-1054Not verified

Education

Diploma · Human Resources
Mumbai University (Distance) · 2007 · Part-time
AvailabilityAvailable now
Notice period15 days
Rate₹23 LPA