James Menon

Business Analyst | Oracle NetSuite CX | CRM · SuiteCommerce · Business Analyst · Functional

Manila, PhilippinesAssociatePHT (UTC+8)Advisory · Contract to hire · PermanentCitizen

Open to working in Bengaluru · Manila

Business Analyst with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across media & entertainment clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 70,000 / yr

annual

Seniority: Associate · Business Analyst
Availability: Available now
Notice period: 15 days
Works: Onsite
Open to: Advisory, Contract to hire, Permanent
Location: Manila, Philippines · PHT (UTC+8)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystAdvisory

A two-wheeler manufacturer

Advisory of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2026 – Oct 2026 · 8 mo · Manila · Automotive

Business AnalystMigration

A 400-store retail chain · via Aurenza Global Services

Migration of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Feb 2025 – Nov 2025 · 10 mo · Manila · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

SuiteScript

MODULES

NetSuite CRMSupportedSuiteCommerceConfigured

PILLARS

INDUSTRIES

Media & EntertainmentPharma & Life Sciences

LANGUAGES

EnglishProfessionalSpanishNative

Education

Diploma · Accounting

Anna University · 2020 · Full-time

AvailabilityAvailable now

Notice period15 days

RateUSD 70,000 / yr