James Mathew

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional

Noida, IndiaConsultantIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen

Open to working in Noida · London

Functional Consultant with 5 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across energy & utilities clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

₹7 LPA

annual

Seniority: Consultant · Functional Consultant
Availability: In 60 days
Notice period: Serving notice
Works: Hybrid
Open to: Contract to hire, Part time, Permanent
Location: Noida, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisory

A multi-specialty hospital chain

Advisory of Oracle EBS CX for a multi-specialty hospital chain, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2025 – Oct 2026 · 17 mo · Noida · Healthcare

Functional ConsultantRollout

An EPC infrastructure company

Rollout of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Aug 2024 · 19 mo · Noida · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

BI PublisherOAF

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesConfiguredEBS Service ContractsConfigured

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Construction & EngineeringEnergy & Utilities

LANGUAGES

HindiProfessionalEnglishNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Accounting

Christ University · 2018 · Part-time

AvailabilityIn 60 days

Notice periodServing notice

Rate₹7 LPA