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JK

James Krishnan

Solution Architect | Oracle NetSuite CX | CRM · SuiteCommerce · Solution Architect · Functional
Doha, QatarLeadAST (UTC+3)AdvisoryWork permit held
Open to working in Remote · Doha · will relocate
Solution Architect with 14 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across agriculture & food clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
14
years in Oracle
—
years in total
3
projects
USD 1,97,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
60 days
Works
Onsite
Open to
Advisory
Location
Doha, Qatar · AST (UTC+3)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed
A pan-India telecom operator
Upgrade of Oracle NetSuite CX for a pan-India telecom operator, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2023 – Dec 2026 · 48 mo · Doha · Telecom
Solution ArchitectMigration
An international development NGO · via Brightmoor Advisory
Migration of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2019 – Oct 2022 · 45 mo · Doha · Non-profit
Solution ArchitectAdvisory
A listed IT services company
Advisory of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2015 – Aug 2018 · 42 mo · Doha · IT & Technology

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Excel
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Agriculture & FoodPublic Sector
LANGUAGES
HindiBasicEnglishProfessionalArabicProfessionalspeak/read

Credentials

1Z0-1054Pending review

Education

Bachelors · Commerce
SRM Institute of Science and Technology · 2011 · Full-time
AvailabilityNot looking
Notice period60 days
RateUSD 1,97,000 / yr